Return & Refund policy
Giftsny.com will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated within 30 days of receiving all items in your order. If it is a split package order, the date you receive the final package will be the delivery date.
All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale.
Return shipping is the customer's responsibility unless it was a shipping error on Giftsny.com part.
- Please submit your return & exchange request via email at firstname.lastname@example.org
- Once the return is received, a member from the Giftsny.com team will email you to confirm receipt of the item.
- After inspection for quality, a refund will be processed to your original form of payment. Please allow Giftsny.com 3-5 business days from the day we receive the returned package to process.
- You should see the refund within 2-3 business days, but times may vary depending on each bank.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.